Outreach and Support Services
The Division of Outreach and Support Services, with offices in Columbia (1000 Assembly Street) and Charleston (Marine Resources Center on James Island), supports all SCDNR divisions and programs in the areas of procurement, accounting, engineering, human resources, legal, audit, mail services, graphics, duplicating, editorial advisement, photography, video and news/media services.
The Technology Development Program manages the agency’s information technology, including all systems and networks, help desk services, database administration and programming, Geographic Information Systems (GIS), remote sensing, electronic document management and world wide web applications development.
OSS administers all agency funds, including federal, state and other revenue. The division is also accountable for the agency’s equipment inventory, all fixed assets and land owned or leased by the agency. Engineering staff provides assistance to state, county and municipal government entities in the design, construction and renovation of boating access facilities.
The Boat Titling, Registration and Licensing Section provides customer service for more than 400,000 registered boats. Hunting and fishing licenses are sold through SCDNR offices, license sales vendors (totaling more than 500), 1-866-714-3611 and the internet. Residents applying for special disability and lifetime licenses should contact any SCDNR office. SCDNR offices are located in Charleston, Clemson, Columbia and Florence. The Charleston and Columbia SCDNR offices can process registration and titling of new boats and outboard motors, transfers of boats and outboard motors, registration renewals, duplicate titles, duplicate boat and outboard motor decals and hunting and fishing license sales. The Clemson and Florence offices can process registration renewals, duplicate boat and outboard motor decals and hunting and fishing license sales. SCDNR offices are open Monday through Friday from 8:30 a.m. to 5 p.m., with the exception of state holidays.
Outreach and Support Services coordinates SCDNR's outreach, education and public relations efforts. Ongoing activities are SC Reel Kids, South Carolina Wildlife Magazine, promotion of nature-based recreational activities, Palmetto Sportsmen's Classic, Camp Wildwood, and much more.
|OSS / Admin||Source of Funds|
Outreach & Support Services (OSS): OSS FY 2009-10 – Highlights
- Worked with South Carolina Interactive to develop a comprehensive database schema to support the licensing, boat titling and registration and permitting system currently under development to replace the existing mainframe application. The Program continued to support and enhance existing online boat registration renewals, alligator draw hunts, and various licensing and permitting applications.
- Developed a web-based SCDNR boat ramp application that allows the public to access information and maps related to agency owned or operated boat access facilities.
- Completed 13 projects related to boating access. These projects included repairs to existing facilities, complete renovations to existing facilities, as well as new construction of ramps and docks. The total cost of all of these projects was $1.2 million.
- Distributed 574,000 multi-purpose mailers to customers, allowing them to purchase licenses, permits, and tags through the mail or the Internet.
- Redesigned the SCDNR website to improve the site navigation and look and feel of the web pages.
- Developed online database housed on the SCDNR's website which allows the public to view lands available in South Carolina for fishing, hunting, wildlife watching, hiking, and for other outdoor activities. (This online database can be queried by public land location, outdoor activities available, hours of operation, boat ramps availability, etc.)
- Installed ImageNow EDMS export agent to allow for export of long-term archival data records to archive quality DVD media. (This eliminated the need for microfilming of boating records saving substantial hardware and software maintenance costs and staff time for microfilm creation.)
- Continued to provide, at no cost to other state and federal agencies, local governments, and the public, nonsensitive spatial data maintained at the SCDNR through the SCDNR GIS Data Clearinghouse.
- Continued the integration of agency natural resources, land management, and administrative data into a comprehensive Oracle database.
- Added numerous enhancements and updates to the SCDNR spatial data catalog including new property boundaries and land management facilities, trawling and trawling restriction zones, wetlands, soils, roads, and other natural resource features.
- Expanded the electronic document management system applications to include summonses, warning tickets, aviation logs, deer and shrimp tags, and marine creel survey records.
- Developed web-based data management tools to support the Law Enforcement Aviation Log storage and retrieval system and developed an online registration and applicant tracking system for the Flood Insurance Program Training and Community Outreach System.